1 | Contract Period
1.1 Your contract starts on the date of Registration and runs from that date for the Minimum Period.
1.2 We will use reasonable endeavours to start the Services by the date notified to you but all dates are estimates and we have no liability for any failure to meet any date.
1.3 Your contract will continue after the end of the Minimum Period until it is terminated in any of the ways described below.
1.4 You may terminate your contract by giving us at least one months’ notice provided that:
1.4.1 You have paid us all Charges that are then due; and,
1.4.2 Your notice does not expire before the end of the Minimum Period.
1.5 You may terminate your contract at any time not in accordance with clause 1.4 in relation to all or any of the services by written notice provided that we have received 30 days notice from you to rectify any of the following and we have failed to do so:
1.5.1 We fail to comply with the agreed terms and conditions.
1.5.2 We fail to comply with the agreed Service Level Agreement for two consecutive monthly periods which you can demonstrate has caused significant disruption to the normal operation of your business.
1.6 We may terminate your contract by giving at least one months’ notice provided that our notice does not expire before the end of the Minimum Period.
1.7 We may terminate your contract at any time in relation to all or any of the Services by written notice if:
1.7.1 You fail to pass any credit check which we reasonably consider necessary;
1.7.2 You fail to pay any Charges due to us on time;
1.7.3 You fail to comply with any terms of your contract;
1.7.4 We have reasonable grounds for believing that information you have given us is false or misleading.
1.7.5 You are or have become insolvent (within the meaning of section 123 of the Insolvency Act 1986) or bankrupt or (being a company) enter liquidation or administration; or
1.7.6 We reasonably apprehend that any of the above events are about to occur;
1.7.7 You or anyone else with or without your knowledge or approval uses the Services:
(a) in contravention of our Acceptable Use Policy, or
(b) in any way which in our opinion is, or is likely to be, detrimental to the provision of the Services to you or any other of our customers and fails to take corrective action within a reasonable period of receiving notice from us to do so, we may treat that contravention as a breach of your contract for the purpose of this clause.
1.8 There will be no refund due for the unexpired period or unused element of any of the Services if we terminate pursuant to Clause 1.7.
1.9 If for reasons beyond our control we are no longer able to provide the Services, we will either:
1.9.1 Make arrangements for you to be supplied with equivalent Services by another service provider at no extra cost until your contract has been terminated as provided for your contract; or
1.9.2 Accept your written notice that you wish to terminate your contract immediately in which case we will refund any pre-paid Charges that have not been used up.