What is Zoom Phone?
An enterprise cloud phone system providing businesses of all sizes a simple way to stay connected.
With features from auto-attendant and call routing to global coverage and dialling personas, Zoom Phone is the future of modern phone systems.
Zoom Phone Key Benefits
Simple
Zoom Phone uses traditional PBX features with an easy-to-use interface
Secure
Zoom Phone’s HD audio is securely delivered globally across any device with standards-based SIP over TLS 1.2 and Advanced Encryption Standard (AES) 256-bit GCM for calling.
Innovative
With integrations with top business applications, there are hundreds of features available with Zoom Phone, making it adaptable and able to solve any business needs.
Hear from a Zoom Phone Specialist
Learn more about the features and benefits of Zoom Phone by reading our interview with Zoom Phone specialist David Napier.
What can it do
Call history and voicemail
- From the app, you can listen to your voicemails or read them through the transcribe feature as well as return calls. Call history is also available.
Auto Attendant / IVR
- Simple call-routing wizards mean you can create automated attendants to lessen the workload of your staff.
OnDemand Recording
- With on-demand call recording, you can view and save phone conversations.
Shared Line Appearance/Delegation
- Have visibility of who is on hold and select a delegate to answer, as well as screen and make calls on behalf of colleagues.
Call routing and management
- Calls are efficiently connected with intelligent personal and system call routing meaning calls are never missed.
Standards-Based Endpoints
- From third-party vendors, the traditional desk phone experience can be preserved with native support for standard SIP-based VoIP devices.
Selling Zoom Phone
Find out how to successfully sell Zoom Phone from Team Lead Account Executive, Michelle Massey, with some of her top tips!
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