The enterprise-grade cloud communication service is here to keep your business connected with reliable capabilities that accelerate setup and enablement, as well as streamline management.

What does Microsoft Teams Phone provide?

All-in-one solution

  • Bring together calling, chat, and meetings in an all-in-one app.
  • Quickly start a call from Teams, Outlook, or a mobile device.
  • Collaborate in Office apps within calls and meetings.
  • Work across Teams and Outlook seamlessly with unified contacts and calendars.

Secure, reliable, and rich calling

  • Enjoy cloud calling features like consultative transfer, music on hold, call park, and more.
  • Work as a team with group call pickup, delegation, and shared line appearance.
  • Use built-in auto-attendants and call queues or connect your contact center software.
  • Improve uptime with built-in redundancy and load balancing.
  • Streamlined management.
  • Save time and money with a single provider for communications.
  • Easily add phone numbers with the familiar Teams Admin Center.
  • Monitor and resolve performance issues with call analytics and a quality dashboard.
  • Get a dial tone your way with a calling plan from Microsoft or a third-party provider.

Call from anywhere

  • Have one phone number across computer, mobile, and desk phones.
  • Turn a call into a group meeting without hanging up or redialling.
  • Add flexibility to meetings with a dial-in conference number.
  • Choose from a range of personal and shared devices built for Teams.

Simplify communication and collaboration through a single app

Products and Features

Microsoft Teams Phone Standard

  • Cloud-based phone system.
  • Make and receive voice and video calls over PSTN or an internet connection.
  • Join calls from a range of devices and seamlessly transfer calls between devices.
  • Add operator PSTN service with Operator Connect or Direct Routing.
  • Integrate mobile calling plans with Operator Connect Mobile.
  • 99.99% uptime SLA.

Microsoft Teams Phone with Calling Plan

  • Everything included in Teams Phone Standard.
  • Phone number and PSTN service from Microsoft.
  • Inclusive of domestic calling.

Microsoft 365 E5

  • Everything included in Teams Phone Standard.
  • Productivity apps and services.
  • Enterprise-grade security and compliance.

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intY’s Modern Workplace Practice assists MSPs and Resellers in upskilling, planning, and marketing their Microsoft Teams solution.

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