Zoom Technical Insights

Please check out the FAQs from our recent Zoom Webinar. These were answered live by our Zoom experts during the session!

If you missed it, please head to our Partner Portal to view the recording – or contact our Agency team on [email protected] to find out how you can start transacting with Zoom today!

FAQs

Are your servers hosted in any UK datacentres?

No, we have Amsterdam & German data centers for Europe.

Is Zoom Phone based on BroadSoft?

No, this is our own proprietary technology.

None of the pricing/packages mentions calling mobile phone, how do charges work on that?

We charge per region, not by the type of phone you are calling. If you choose UK Unlimited calling, you can call any number in UK. If you choose metered calling, we meter by the minute.

For Zoom Phone integration into Zoom Room, I assume you will still need a Zoom Phone license, it is not bundled as standard with Zoom Room?

Yes, the Phone license will be purchased on top of the Room license.

Does the calendar booking automate into the calendar or email an ics. file?

The information for Zoom will automatically be populated into the invite. If the person is not already a Zoom customer, then they will see a URL for a Zoom meeting.

For Zoom Phone integration into Zoom Room, I assume you will still need a Zoom Phone license, it is not bundled as standard with Zoom Room?

Yes, the Phone license will be purchased on top of the Room license.

Any CRM integration?

We have Salesforce, Hubspot, plus many more – search for CRM integrations here >> https://marketplace.zoom.us

Would you like to learn more?

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