Billing and usage at a customer level

Each customer will now have their own dedicated Acronis Backup storage allowance. For the first month, the intY team will take your usage for March from the Acronis console, add these to CASCADE as well as applying a 5% increase for growth and will use this quota for the first month. Moving forward you can log in to CASCADE or contact your Trusted Advisor and alter this accordingly.

Per unit ordering

intY have simplified the allowance process and you will now be able to order Acronis Backup storage per GB per month. The previous fixed packages of 250GB, 500GB, etc have been removed and now you can simply order the exact quantity required.

Acronis Backup storage destinations are now specific

  • Acronis Backup storage destinations are now specific, enabling you to specify your storage destination. The specific locations are CloudLocalHybrid (Private DC) and Azure/AWS.
  • intY have produced a Cloud & Local bundle at a discounted price.
  • For the first month, intY have reviewed your previous backup storage locations and applied them to the correct SKUs. This can be altered in CASCADE or via your Trusted Advisor. Where you are using both Cloud & Local we have applied the bundled SKU as this carries a lower cost.

What happens if I exceed my allowance?

By default, the Acronis system will not restrict you from backing up your data. Once you have exceeded your allocated allowance the system will continue to backup and retain your data. Acronis now operate an overage charge when an allocated allowance is exceeded. CASCADE will calculate any overage and apply this accordingly, adding charges to your invoice. Removing any restrictions now gives peace of mind that all data will be backed up, even in the unexpected case of an allowance being exceeded.

If you have any queries or would like further information about the Acronis Backup price change, please contact your intY Trusted Advisor.

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